MJ77 Game FAQ – Got Questions? We've Got Answers

Go to the Login page and click the "Forgot password?" link. Enter your registered mobile number or email, and you'll receive a reset code via SMS or email. Follow the instructions in that message to set a new password. Make sure your new password is strong — at least eight characters with a mix of letters, numbers and a symbol. If you don't receive the reset message within a few minutes, check your spam folder or contact support through the details listed on our About Us page.

No. Each player is permitted one active account on MJ77 Game. Multiple accounts per person are not allowed and may result in the suspension of all associated accounts. If you've accidentally created a duplicate account, reach out through the support channel and the team will help sort it out. Having a single account also means your bonus history, VIP progress and transaction records all stay in one place, which is easier to manage.

After logging in, go to your account settings page where you can update your registered mobile number, email address and other profile details. Some changes may require a verification step for security purposes. If you're unable to complete an update through the settings page, contact support directly and they will guide you through the process manually.

Yes. MJ77 Game takes data privacy seriously. Your personal information is stored securely and is never shared with third parties for marketing or any other unauthorised purpose. For full details on how your data is collected, used and protected, please read our Privacy Policy.

MJ77 Game supports a range of payment methods that are convenient for players across Pakistan:

• JazzCash — deposit directly from your JazzCash mobile wallet
• Easypaisa — quick transfers using your Easypaisa account
• Raast — instant bank-to-bank transfers via Pakistan's national payment system
• Bank Transfer — standard transfers from any local bank account
• Debit & Credit Cards — Visa and Mastercard issued by Pakistani banks
• Mobile Wallets — other supported mobile wallet options

All transactions are processed in PKR so there are no currency conversion surprises.

Most deposits via JazzCash, Easypaisa and Raast reflect in your MJ77 Game balance almost instantly — usually within a few seconds to a couple of minutes. Bank transfers may take slightly longer depending on your bank's processing time. If a deposit hasn't reflected after 30 minutes, check the transaction status on your payment app and contact support with your transaction reference number.

Log in to your account and go to the Withdrawal section. Select your preferred payment method, enter the amount you want to withdraw in PKR, and confirm the request. Withdrawals to JazzCash and Easypaisa are typically processed quickly. Bank transfers may take one to two business days depending on the bank. Make sure your payment details are correctly saved in your profile before submitting a withdrawal request.

Minimum and maximum withdrawal limits can vary depending on your account level and the payment method you choose. Players on higher VIP tiers generally have access to larger withdrawal limits. The current limits for your account are displayed on the Withdrawal page once you are logged in. If you need to process a withdrawal above the standard limit, contact support in advance to arrange it.

MJ77 Game does not charge platform fees on standard deposits or withdrawals. However, your payment provider — for example your bank or mobile wallet service — may apply their own transaction charges on their end. It's always worth checking with your payment provider if you're unsure about any deductions on their side.

Cricket is the main focus at MJ77 Game, which makes sense given how much Pakistan loves the sport. You'll find markets for Pakistan Super League (PSL) matches, T20 internationals, Test series, one-day internationals and ICC tournaments. Beyond cricket, MJ77 Game also covers Football — including the English Premier League and UEFA Champions League — as well as Esports titles. Visit the Sports section to see all active markets.

The Casino section has a wide selection of slots, classic table games, video poker and jackpot titles. Whether you prefer a simple three-reel slot or a multi-line video slot with bonus rounds, there's something to suit every style. New games are added regularly so the lobby stays fresh. The Live Casino section offers Baccarat, Roulette, Blackjack and Teen Patti with real dealers streamed in HD.

Live betting on MJ77 Game lets you place wagers while the match is in progress. Odds update in real time based on what's happening on the pitch — so if Pakistan lose a quick wicket, the odds on an opposing run rate will shift accordingly. You can bet on markets like the next wicket, over totals, method of dismissal, match winner and more, all while the action is live. The Betting section has a live tab that shows all in-play events.

Head to the Bingo section after logging in. Choose a room that suits your budget — there are options for different stake levels. Purchase your bingo cards for the upcoming game, then wait for the numbers to be called. The platform automatically marks your cards as numbers come up, so you won't miss a call. Chat with other players in the room chat while the game is running. Winnings are credited to your account balance instantly when a game ends.

New players on MJ77 Game can benefit from a welcome bonus when they register and make their first deposit. The current welcome offer details are displayed on the Platform page and during the registration process. Bonus amounts and wagering requirements vary — always read the terms attached to any bonus before claiming it so you know exactly what's needed to convert bonus funds into withdrawable winnings.

The VIP programme rewards loyalty automatically. As you play — whether on casino games, sports betting or live casino tables — you accumulate points that move you up through VIP tiers. Higher tiers unlock better reload bonuses, higher withdrawal limits, cashback on losses, dedicated account management and exclusive promotions. Your current VIP level and progress are visible in your account dashboard once logged in.

A wagering requirement is a multiplier that tells you how many times you need to play through a bonus amount before you can withdraw the resulting winnings. For example, a 20x wagering requirement on a PKR 1,000 bonus means you need to place PKR 20,000 in total bets before the bonus converts to real withdrawable funds. The specific requirements for each promotion are listed in that promotion's terms. Checking these before claiming a bonus is always a good habit.

MJ77 Game provides self-management tools in your account settings. You can set daily, weekly or monthly deposit limits to keep your spending within a budget you're comfortable with. Session time reminders can also be enabled so you get a notification when you've been playing for a set duration. These tools are there to help you stay in control — use them. For more guidance, visit our Responsible Gaming page.

If you feel that gaming has become something you can't control, or if it's causing stress, financial pressure or affecting your daily life, take a break immediately. Use the self-exclusion option in your account settings to temporarily or permanently restrict access to your account. MJ77 Game is strictly for adults aged 18 and above. If you need support, speak to a trusted person and review the resources on our Responsible Gaming page. Never chase losses — it's always better to step back.

No. MJ77 Game is strictly for adults aged 18 and above. Players under 18 are not permitted to register or play under any circumstances. If you suspect a minor is attempting to access the platform, please contact support immediately. Parents and guardians are encouraged to use parental control software on shared devices to prevent underage access to gaming platforms.